General Inquiries & Client Concierge

For product questions, guidance, or personal recommendations:

Email: concierge@rienne.co

Our Concierge Team responds within 24 hours,

Monday through Saturday.

Order-Related Inquiries

For support with an existing order or shipping questions:

Mark Ornstein

Email: mark@rienne.co

Response time: within 24 hours.

If you're a hospitality professional, retailer, or collaborator:

Karen Ornstein

Email: karen@rienne.co

Response time: within 24 hours.

If you're a journalist, editor, or media professional seeking to feature or collaborate with Rienne:

Media Contact
Mia Ornstein | James Stuart
Email: mia@rienne.co | james@rienne.co

Response time: within 24 hours.

We’d love to hear from you. Use the form to send us a note—whether you have a question,

idea, or just want to say hello. Thank you for connecting with us.